How Fixico is Redefining the Car Repair Industry

How Fixico is Redefining the Car Repair Industry with Remote Cooperation

Mujib Azizi, CTO Fixico, shares how Fixico has extended its software development team with dedicated remote developers.

Recently, we sat down with Mujib Azizi, Chief Technology Officer at Fixico, to find out more about their innovative technology and the team that’s redefining the car repair industry.

Mujib shares how Fixico is continuously evolving to drive growth and further expand across Europe. Next to this, he shares how Fixco has extended its development team with dedicated remote developers, has some best practices for hiring and managing them, and speaks on his experience of working with Gapstars.

Q: Could you start by telling us about Fixico and how the platform is redefining the car damage repair space?

Fixico is Europe’s leading digital car repair management platform. We connect drivers, businesses, and body repair shops in entirely new ways and on a mission to reshape the industry’s ecosystem.

With our digital expertise and pioneering approach, we improve the repair handling process from every perspective; drivers experience an effortless repair journey, businesses increase operational efficiency, and body repair shops optimise their workshop utilisation.

Our platform gives access to a marketplace with a network of over 2,000 body repair shops across six countries. We are backed by a group of world-class investors, and work with more than 100 leading fleet-, lease-, rental- and insurance companies across Europe.

Q: How has the platform evolved? Tell us more about some of the new technology developments.

In the last five years, we’ve evolved from a local repairer comparison app to a fully-fledged end-to-end repair management platform used by drivers, businesses and body repair shops across Europe. By using the latest technology, we aim to improve our platform continuously.

Last year, we started using AI to detect different types of damage and vehicles. By automating the determination of specific repair requirements further we can increase the accuracy of our allocation methods. This way, we can better identify the optimal body repair shop for each damage occurrence.

Next to this, more and more of our customers are requesting a direct integration with their existing systems. Currently, we are testing API integrations between our platform and third-party fleet owners to optimise this process.

Q: Could you tell us about the tech team and development practices at Fixico? What values do you share within the company? How big is the team, how is it distributed?

We are firm believers of agile adaptability. With this mindset, teams have more freedom to manage their work more independently. We want everyone in our team to constantly challenge themselves and make continuous improvements. No matter how far down the development pipeline a project may be.

Today, we have five developers working at our headquarters in the Netherlands, and seven developers at our remote tech centre in Sri Lanka (with expertise in React & PHP). Recently, we added four new Software Engineers and hired a QA Engineer.

Q: What were the reasons for Fixico to start considering building an extended remote development team as a viable option? And why did you choose Gapstars over other service providers?

Before partnering with Gapstars, we already outsourced part of our development work to various other partners. So we had some experience with the different approaches available in this field. However, Gapstars out-performed them on the aspects that were most crucial to us. For example, it’s great that we have a dedicated team that we can manage ourselves.

Mujib Azizi CTO, Yorrian Mathot People and Culture Manager — Fixico
Hugo Hemmen, CEO — Gapstars during their visit to Sri Lanka.

Gapstars enables us to oversee every aspect of the development process directly. It helps us have a more hands-on approach. We work with a remote team, but we can still apply our agile methods and make necessary developments on the go, without any hassle. Because of this, we were able to eliminate any miscommunication and unnecessary interference from any third party.

The arrangement at Gapstars fits our plans well and allows developers to work seamlessly, without the need for extensive supervision or formalities. Despite being miles apart, managing remote development workflows feels just like working with an in-house team.

Q: With more than half the development team located in a different time zone, what sort of impact has it had on the business?

I think our remote working arrangement with Gapstars actually served as a good example during the temporary Dutch lockdown due to the COVID-19. All of a sudden, everyone in our team was working remotely, but we still ensured business would run as smooth as possible.

The pandemic also inspired us to complete our backlogs and prepare for whatever the future holds. We decided to upgrade our back-end systems to create a more robust digital platform. We also included additional developers to our Sri Lanka team.

Q: In closing, what are some of the key tips and practices you’d like to share with tech leaders looking to build a dedicated offshore team?

I think there are a couple of crucial factors when building an offshore team. The first would be to take your time, even in preparation. Start with an open mind, and determine what skill and cultural requirements you have before even speaking to possible candidates.

The second would be to overcome the distance by making sure you treat every remote team member just like you treat any of your in-house team members.

It may sound obvious, but it’s important to make everyone feel trusted, valued, and accountable. As a manager, I think it’s your responsibility to get to know your new offshore team. It’s important to be aware of and embrace cultural differences so that you can create an inclusive working atmosphere.

Originally published at on October 15, 2020.

How Fixico is Redefining the Car Repair Industry was originally published in Gapstars on Medium, where people are continuing the conversation by highlighting and responding to this story.


If you have had COVID-19, your plasma contains antibodies that can help people currently sick with COVID-19.

You can donate convalescent plasma if you

  • Are 18 or over (you may be able to donate at 16 with parental consent – check with your local center)
  • Weigh at least 110 pounds
  • Have had COVID-19 in the past 6 months (as documented by a laboratory test, antibody test, or clinical diagnosis).
  • Have been symptom-free for at least 28 days

If you’ve received the vaccine, you can still donate. However check with your local blood center regarding the time between receiving your vaccine and eligibility to donate.

Generally, you can donate blood if you are at least 18 years old, weigh at least 110 pounds, and are in good health. You can also still donate if you..

  • Have tattoos, unless you were recently tattooed in DC, GA, ID, MD, MA, NH, NY, PA, UT, or WY. In this case, wait 3 months.
  • If you have diabetes, as long as you are well controlled on insulin or oral medications.
  • Recently got pierced, if it was done using single-use, disposable equipment. Otherwise, wait 3 months.

You, unfortunately, cannot donate if you..

  • Are pregnant
  • Have had a blood transfusion within the past 3 months
  • Have HIV (or Hepatitis B or C)

If you are part of the LGBTQ+ community, eligibility, as determined by the FDA guidelines, will depend on your identified sex and sexual activity. Please find the separate FAQ below for more details.

Every blood center has a different booking system. It can be tricky to navigate. Just send us an email at with subject line ‘Help me book my appointment’ and we’ll help you out asap!

Yes you can. Thousands of people safely donate plasma every day. The collection process uses sterile tubing and supplies for each donation, which are discarded after each collection and are never reused. Blood does not come in contact with the collection machine. Blood centers take safety seriously and have taken the necessary precautions to allow safe donations during the pandemic. Appointments are encouraged, and masks are required. If you are still unsure or have more questions, please feel free to contact us at .

This depends on multiple factors. Blood donation in the US is regulated by the FDA and we have to abide by their standards for this campaign also. This mainly has an impact on MSM.


  • The FDA states that men who have sex with men can donate 3 months after their most recent sexual contact.
  • There is no deferral for women who have sex with women.
  • Transgender and intersex donors can register as the sex in which they identify, and eligibility will be based upon the criteria associated with the sex the donor has reported.
  • The FDA requires donors to select either male or female as their biological sex. If you identify as non-conforming, genderqueer, gender fluid, agender, or non-binary, we ask you to select the sex you feel most comfortable with. Eligibility will be then be based upon the criteria associated with the sex you have reported.


We understand this may mean you are unable to donate during this campaign – or at all. If you are able to donate after April 30th 2021, you can upload a screenshot of the confirmation email for your appointment, even if you have not donated yet.


If you know you will be deferred (because for example as a man you are sexually active with other men), you can still join the contest by encouraging someone else who isn’t interested in the incentive to donate. You can then use their proof of donation to claim a skin (or they can enter your LoL details in the form).


Our campaign policy does not reflect our stance on the FDA regulations. But we do have to abide by the rules in place. If you have any further questions or suggestions, you can contact us at

The whole process, including registration and your free post-donation snack, takes approximately an hour. The actual blood donation only takes about 12 minutes. For convalescent plasma donation, the process can take a little longer.

No, not at all. Although of course everyone has a unique experience, generally you will only feel a small pinch as the needle is inserted.

You most certainly can. Fill out the form on the ‘claim your skin’-page and upload a screenshot of the confirmation email you received upon booking your appointment. We’ll make sure K/DA ALL OUT Kai’Sa is sent to your account within a week. Thank you for making the effort to come out and donate!

You can find your blood unit number (BUN, also known as donation identification number, DIN) on the post-donation instructions you were given at the blood center. If you didn’t receive your BUN or lost your documentation, don’t worry. You can upload a photo of the email you received post-donation to claim your skin instead.

Plasma is a yellowish liquid that makes up about half your blood volume.  Convalescent plasma means plasma that comes from people who have recovered from an infection, like the coronavirus that causes COVID-19. This plasma may contain antibodies against the virus. Antibodies are proteins that your immune system makes after you have had an infection, that can neutralize or kill the virus and help you to recover.

Convalescent plasma has been used as a treatment for decades. The use of convalescent plasma on patients recovering from Covid-19 is considered an investigational treatment under the FDA. The FDA authorized an emergency use authorization in August 2020 as it concluded on the basis of scientific evidence that convalescent plasma may be effective in treating Covid-19 and that its potential benefits outweigh the potential known risks.

According to recent literature, the use of convalescent plasma seems to be effective in lessening the severity or shortening the length of COVID-19 illness. Studies have seen a decrease in mortality in COVID-19 patients treated with convalescent plasma. The use of convalescent plasma seems especially promising when administered early on in the disease and for patients with an auto-immune disease whose bodies are unable to produce antibodies themselves.

Clinical trials are still running to gain a deeper understanding of the effectiveness of convalescent plasma in treating COVID-19 patients.

Anyone within the US who has donated blood or plasma, or has tried to donate blood or plasma (but was deferred). Unfortunately, non-US residents are not eligible for the K/DA ALL OUT Kai’Sa incentive offered as part of this campaign.

You can claim your free skin until April 30th 2021 8pm PDT (or when supplies run out). You will qualify for a skin if you..

  • Are a US resident.
  • Have donated (or tried to donate but were deferred) in the US between January 1st 2021 and April 30th 2021 (donations of all types of blood products qualify).
  • Have proof of donation from within that period in the form of a blood unit number or a screenshot of the email you received from your local blood center after you went in to donate.

If you already know you are not eligible to donate during the period of this campaign or at all, you can encourage someone you know who isn’t interested in the skin to donate and ask to use their proof of donation to claim K/DA ALL OUT Kai’Sa. Any proof of donation can only be used once.

No, during this campaign it’s only possible to receive K/DA ALL OUT Kai’Sa. If you know you can’t donate, see if someone you know who isn’t interested in the skin is willing to donate, and then enter your Riot details to claim the skin. If you don’t play League of Legends and do want to donate, you can do the reverse and gift the skin to someone else.

Riot Games and the LCS have an enormous amount of viewers, followers, and gamers that have or might have had COVID-19. Within this partnership, Riot Games uses its reach to encourage giving blood. As a token of appreciation, every donor received K/DA ALL OUT Kai’Sa for free to use in League of Legends.

The data entered to claim your skin will be used only to transfer K/DA ALLOUT Kai’Sa to your account and will be deleted within 30 days from the end of this campaign.

Please note it takes a week for your skin to be processed. So please do not contact us before 7 days have passed. If they have, and you have still not received your free skin, you can contact us at using “CCP Campaign: skin not received” as your subject line and someone will be in touch with you soon.

For further questions regarding this campaign, please contact Please only contact us with regards to this campaign and not with general questions regarding convalescent plasma donation, unless your question is keeping you from making an appointment as part of this campaign.